To make a claim on your Platinum Excess Insurance, please refer to your policy.
On your policy you will find a link to our site where you will be able to make your claim.
Remember that you will need the following documents:
- A copy of your vehicle Rental Agreement
- Your insurance policy number, found on your Certificate of Insurance
- A copy of your driving licence
- A copy of your Certificate of Insurance and Rental Voucher
- A copy of invoices and receipts confirming any amount you paid in respect to your claim
- A copy of the Rental Company’s Damage Report
- A copy of your credit card statement showing proof of payment for the damages being claimed
- Photographs of the damage (if available)
- A copy of Police Report (usually only applies if involved in a serious incident or if the vehicle was stolen)